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RTS on a Cisco network, [message #1228] Tue, 26 May 2020 10:50 Go to next message
It-Elect is currently offline  It-Elect
Messages: 1
Registered: May 2020
Junior Member
A scan is locking the comtrol up
This scan is either a Cisco DNA or other security scan.
portVision will show OFF-Line, I can ping the unit, but no Web-Page response.
The fix is fiscal power reset.
Version:
bootloader 4.31
NS-link 11.34

Re: RTS on a Cisco network, [message #1229 is a reply to message #1228] Tue, 26 May 2020 10:55 Go to previous message
Kurt is currently offline  Kurt
Messages: 288
Registered: July 2016
Location: Minnesota
Power User

Hi IT-Elect,

I've seen this happen every so often with network scanning utilities.
The best thing to do is to ensure SNMP is disabled on the DeviceMaster's web page.
Also, see if you can put an exclusion into the scanning software's configuration for the IP Address of the DeviceMaster.

Kurt


Kurt Rees
www.comtrol.com
http://forum.comtrol.com/

Comtrol Corporation
100 Fifth Ave NW
Minneapolis, MN. 55112
Direct +1 763.957.6000 | +1 Fax (763) 957-6001
connect. communicate. control
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