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Connecting to 1-port DeviceMaster RTS When IP Address Unknown [message #1161] Mon, 29 July 2019 05:47 Go to next message
Almac is currently offline  Almac
Messages: 4
Registered: December 2016
Location: Aberdeen, UK
Junior Member
I have 2 1-port DeviceMaster RTS units that I would like to configure as spares for an existing device. I suspect that both have configuration on them but I don't know the IP addresses.

I have been using PortVision DX this morning to try to connect from a Windows 2012 Server but I am unable to get the PortVision DX software to recognise the DeviceMasters even using the MAC addresses. I have tried connecting via the same switch and directly to the server with a straight-through and cross network cables but still can't get it connected.

Any suggestions?
Re: Connecting to 1-port DeviceMaster RTS When IP Address Unknown [message #1162 is a reply to message #1161] Mon, 29 July 2019 06:57 Go to previous messageGo to next message
Kurt is currently offline  Kurt
Messages: 288
Registered: July 2016
Location: Minnesota
Power User
Hi,

Try out this link for instructions on determining the DeviceMaster IP Address-

http:// forum.comtrol.com/index.php?t=msg&th=295&start=0& ;

The specific instructions are the last link on the page.

Let me know if you still can't get the IP Address after following the instructions and we'll see what else can be done.

Kurt


Kurt Rees
www.comtrol.com
http://forum.comtrol.com/

Comtrol Corporation
100 Fifth Ave NW
Minneapolis, MN. 55112
Direct +1 763.957.6000 | +1 Fax (763) 957-6001
connect. communicate. control
Re: Connecting to 1-port DeviceMaster RTS When IP Address Unknown [message #1163 is a reply to message #1162] Mon, 29 July 2019 09:14 Go to previous messageGo to next message
Almac is currently offline  Almac
Messages: 4
Registered: December 2016
Location: Aberdeen, UK
Junior Member
Using PortVision DX 3.05 resolved my issues. It found the 2 DeviceMasters whilst 4.11 didn't.
Re: Connecting to 1-port DeviceMaster RTS When IP Address Unknown [message #1164 is a reply to message #1163] Mon, 29 July 2019 11:30 Go to previous message
Kurt is currently offline  Kurt
Messages: 288
Registered: July 2016
Location: Minnesota
Power User
I'm glad 3.05 worked. V3.05 firmware works better with older firmware and uses MAC mode discovery. v4.x uses UDP discovery.

Kurt


Kurt Rees
www.comtrol.com
http://forum.comtrol.com/

Comtrol Corporation
100 Fifth Ave NW
Minneapolis, MN. 55112
Direct +1 763.957.6000 | +1 Fax (763) 957-6001
connect. communicate. control
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