FUDforum
My FUDforum

Home »  » RocketPort Express/Infinity » Controlling and replacing of Interface Hub
Controlling and replacing of Interface Hub [message #1204] Mon, 20 April 2020 15:54 Go to next message
peggyc is currently offline  peggyc
Messages: 8
Registered: June 2016
Location: Los Angeles
Member
Dear sir,

We are planning on to purchase a PCIe RocketPort EXPRESS 32-Port card with the 32 Port Serial Hub. I am asking this question because we used to work with DeviceMaster RTS 32-Port RJ45 which we had issues in making sure the computer port types to be consistent with what DeviceMaster RTS thinks.

For example, we mount the DeviceMaster RTS and then install the port with port 1 to 32 configured as RS232. As long as we don't change either the instrument or swapping out the PC Hard disk, we have no issue.

Anyhow, soon we start swapping the instrument or swapping the PC Hard Disk, we would have to reinstall the drivers.

Therefore, we are looking at switching to use PCIe card with assumption that the Serial Port configuration is stored on the PC Hard Disk. Anyhow, I found out the interface to the PCIe card would still need to go through a Interface Hub. I don't know if you have experience in working with customer who needs to swap parts? Also, when I change the port type on the PCIe card, do I also need to make sure the Serial Hub knows the port type changed?

Thanks.

Peggy



Peggy
Re: Controlling and replacing of Interface Hub [message #1205 is a reply to message #1204] Mon, 20 April 2020 16:22 Go to previous messageGo to next message
Kurt is currently offline  Kurt
Messages: 290
Registered: July 2016
Location: Minnesota
Power User
Hi Peggy,

The Interface Panel just provides data to the serial ports defined by the driver going through the Com Ports.
All the Port Assignments stay on the PC and is a part of the Operating System kernel level driver system.
Swapping out the drive will necessitate reinstalling the driver. Usually, the Com Port assinments start at Com 3 and go up as required.

Let me know if there's additional information, you need on this.

Kurt


Kurt Rees
www.comtrol.com
http://forum.comtrol.com/

Comtrol Corporation
100 Fifth Ave NW
Minneapolis, MN. 55112
Direct +1 763.957.6000 | +1 Fax (763) 957-6001
connect. communicate. control
Re: Controlling and replacing of Interface Hub [message #1206 is a reply to message #1205] Mon, 20 April 2020 16:37 Go to previous messageGo to next message
peggyc is currently offline  peggyc
Messages: 8
Registered: June 2016
Location: Los Angeles
Member

The reason that we need to swap out the drive is for our test station qualification where I have the drive that has been using for integration (the com port type would change depending on what was run last). Then, I will have another drive, which serves as baseline.

If there is any issue with the integration drive, I can simply replace with the baseline image which saves me time in installing the driver and configuring the ports again.

So, in addition to swap the drive, we also needed to verify spare instruments. Typically what we do is that we just swap the instrument itself, then turn on the computer to expect things to work.

For both scenarios above, I recall the DeviceMaster would ask for reconfiguring. And, this is something we would like to avoid.

I don't know if that clarifies what we are trying to do.

Thanks

Peggy


Peggy
Re: Controlling and replacing of Interface Hub [message #1208 is a reply to message #1206] Wed, 22 April 2020 08:31 Go to previous messageGo to next message
Kurt is currently offline  Kurt
Messages: 290
Registered: July 2016
Location: Minnesota
Power User
Hi Peggy,

In my test environment, instead of swapping drives, I have a dual boot arrangement between several drives. In a sense, functionally, it's the same.
I have not encountered the necessity to reconfigure the DeviceMaster. However, if your Com Ports have a different purpose from one drive to another, then you'll need to adjust the Com Port to need. In the Driver Management Console, you can highlight the port itself, and change the number. The one caveat is not to have duplicate ports.

What Operating System and Driver Version are you using?

Kurt


Kurt Rees
www.comtrol.com
http://forum.comtrol.com/

Comtrol Corporation
100 Fifth Ave NW
Minneapolis, MN. 55112
Direct +1 763.957.6000 | +1 Fax (763) 957-6001
connect. communicate. control
Re: Controlling and replacing of Interface Hub [message #1212 is a reply to message #1208] Wed, 22 April 2020 16:00 Go to previous messageGo to next message
peggyc is currently offline  peggyc
Messages: 8
Registered: June 2016
Location: Los Angeles
Member

Hi Kurt,

I wonder can you clarify what you mean by "if your Com Ports have a different purpose from one drive to another"? In our application, we do have multiple scenarios, as example that one driver would have Port 4 set to RS485, the other driver would set to RS232.

Thanks.

Peggy


Peggy
Re: Controlling and replacing of Interface Hub [message #1213 is a reply to message #1208] Wed, 22 April 2020 16:09 Go to previous messageGo to next message
peggyc is currently offline  peggyc
Messages: 8
Registered: June 2016
Location: Los Angeles
Member
Kurt,

For the DeviceMaster, we were working on it in 2013-2014. The environment was in Windows XP, and I think the driver version is 1000015RevO_May2013 and firmware bootloader-3.23, socketserver-9.18

I think the PCIe version will perform better. But, I don't know if Interface Panel is physically like a pin-to-pin pass-through adapter, or how the Interface Panel would know if the output port needs to be RS422, RS485 or RS232?

Thanks.

Peggy


Peggy
Re: Controlling and replacing of Interface Hub [message #1214 is a reply to message #1212] Wed, 22 April 2020 16:15 Go to previous messageGo to next message
Kurt is currently offline  Kurt
Messages: 290
Registered: July 2016
Location: Minnesota
Power User
Hi Peggy,

Thanks for the clarification. Each drive should retain the Com Port settings configured with that driver.

Is this not the case with your hardware?

Thanks,
Kurt


Kurt Rees
www.comtrol.com
http://forum.comtrol.com/

Comtrol Corporation
100 Fifth Ave NW
Minneapolis, MN. 55112
Direct +1 763.957.6000 | +1 Fax (763) 957-6001
connect. communicate. control
Re: Controlling and replacing of Interface Hub [message #1215 is a reply to message #1213] Wed, 22 April 2020 18:03 Go to previous message
Kurt is currently offline  Kurt
Messages: 290
Registered: July 2016
Location: Minnesota
Power User
Hi Peggy,

The RocketPort Express would work well, however, if you are running Windows XP, the current driver will be incompatible:
http://downloads.comtrol.com/html/rp_express_drivers.htm. You will need to use a previous driver located here:
http://downloads.comtrol.com/html/Legacy_RP_EXPRESS_drivers. htm

Kurt



Kurt Rees
www.comtrol.com
http://forum.comtrol.com/

Comtrol Corporation
100 Fifth Ave NW
Minneapolis, MN. 55112
Direct +1 763.957.6000 | +1 Fax (763) 957-6001
connect. communicate. control
Previous Topic: Make failure
Next Topic: Blue screen running
Goto Forum:
  


Current Time: Mon Jun 21 10:50:26 CDT 2021

Total time taken to generate the page: 0.00660 seconds